Account and data deletion
You can request deletion without signing in to Polo. Requests are handled manually; this page does not automatically delete an account.
How to request deletion
- Email ibegbulemchuk01@gmail.com, preferably from the email address associated with your account.
- Use the subject “Polo account deletion” and include your Polo username. If you cannot access your account email, explain that in your request.
- Specify whether you want your entire Polo account deleted or only particular data, such as a photo or uploaded video.
The button opens your email app. If no email app is configured, send your request to the address above. Never send your password, saved session, or private stream key.
What happens next
Your ownership must be verified before any account or data is deleted. Sending an email starts a request; it is not confirmation that deletion has happened. You will receive confirmation after the request is reviewed and completed. A fixed completion period has not yet been established.
Data covered by your request
A full-account request covers your Polo profile, channel photos, uploaded media, saved account access, and associated community data such as follows, chat, and preferences. You can instead request deletion of specific data and keep your account.
Possible retained information
Some security, moderation, or legal records may need to be retained. Backups may persist until their retention cycle ends. Ask which records and retention periods apply to your request; no fixed backup-expiry period is currently specified. Copies other viewers made of public content cannot be removed by Polo.
Before you leave
You can remove channel photos from your profile and sign out of saved accounts. Signing out or uninstalling a browser shortcut does not delete stored data. Deleting your Polo profile does not delete a separate Lovable workspace account or third-party sign-in account.